Frequently Asked Questions

The EPD Generator in the Glass Configurator gives you transparent life-cycle data for glazing products. You can download quick CO₂ results or request full Environmental Product Declarations (EPDs).

How it works:

• Configure your glazing as usual.
• Download the datasheet → includes the Global Warming Potential (CO₂ emissions) of your configuration.
• Request a full EPD → provides over 30 environmental and resource indicators across the entire life cycle.
• EPDs are compliant with EN 15804+A2 and EN 17074 standards and can be emailed to yourself, colleagues, or customers.

Tip: Use full EPDs to support LEED, BREEAM, or regulatory documentation — the quick datasheet is enough for early design discussions.

Read more about it here or watch the tutorial video.

In certain AGC production countries, you can activate the Include Thermobel in name option to display the Thermobel (double glazing) or Thermobel TG (triple glazing) brand in product descriptions. The displayed name depends on glazing type and coating.

How it works:

• Go to My Preferences (via your username in the top right).
• Tick Include Thermobel in name (only available in Belgium, France, the Czech Republic, Germany, the Netherlands, Poland, and Slovakia).
• The Configurator will show Thermobel variants, e.g. Thermobel Top, Thermobel Energy, or Thermobel Stopray.
• When this option is active, only the AGC brand appears on datasheets — processors cannot add their own logo.

Tip: Use this option when you need official AGC-branded datasheets for projects in countries where AGC has insulating glass production.

Read more about it here.

The Configurator gives you direct access to the CE Marking and the DoP, required under the EU Construction Products Regulation. The DoP confirms performance, while the CE Marking shows the product can be sold across the EU.

How it works:

• Download the DoP along with your datasheet for your chosen product.
• Use Glass Identity (under More tools) to access CE and DoP documents for specific AGC orders.
• For AGC Interpane products, use the Interpane CE Service instead.

Note: CE Marking is only valid if a DoP has been issued — the two always go hand in hand.

Read more about it here.

When using EN standards, you can unlock advanced parameters to test different angles or environmental conditions. This lets you see how Ug values change beyond the default settings.

How it works:

• Select EN standards in the Performance Standard menu.
• Tick the box under the menu to open advanced settings.
• Choose parameters to adjust:
  • Calculation variables → glazing inclination angle (predefined or custom).
  • Environmental variables → external/internal temperatures and convection coefficients (linked to wind speed).
• The tool recalculates Ug values while also showing the default EN 673 result for comparison.

Tip: Use custom angles or temperatures when simulating performance in special building conditions (e.g. skylights, cold climates).

Read more about it here.

The Glass Visualizer, built into the Configurator, lets you see how AGC products look on buildings under different angles, lighting, and environments.

How it works:

• Calculate a configuration, then scroll to the Visualizer tool.
• Select a building from the catalogue and your glass product (from a list or your Configurator project).
• Adjust conditions → lighting (sunny/cloudy) and viewing angle (angular/front).
• Compare with other products:
  • Popular products → side-by-side view with slider.
  • Personalized products → compare 1–4 of your project’s products.
• Download renderings via the 3-dot menu or include them in datasheets by ticking the checkbox.

Tip: Use comparisons during presentations — clients can immediately see differences between glass options.

Read more about it here.

The Find Products by Acoustic Performance feature lets you search directly for glazing solutions based on acoustic targets, without testing configurations step by step.

How it works:

• Go to the Find Products by Acoustic Performance tab in the main menu.
• Define glazing structure: single, double, or triple glazing, pane thicknesses, spacers, laminated or fire-resistant glass.
• Set filters for acoustic performance or total thickness.
• Run the search → a table of all matching solutions appears.
• Refine with filters, download a report of acoustic properties, or click a solution to configure it fully.

Tip: Start with this tool when you know your acoustic targets — it saves time compared to trial-and-error in the Configurator.

Read more about it here or watch the tutorial video.

Glass Identity (under More tools in the Configurator or via yourglass.com/CE) lets you retrieve CE Declarations of Performance for already-produced products using spacer codes, order details, or product codes.

How it works:

• Spacer details → Enter the 19-character spacer code (includes country, plant, date, order number, lot number) to retrieve CE data.
• Order details → Input plant, year, order number, and lot number if you have invoice info.
• Product code → Enter the 7-digit SAP MAT code (from labels/invoices) to get CE info on primary products.
• For AGC Interpane products → use the Interpane CE Service (also under More tools).

Tip: If labels are still attached to your product, you can often find spacer or product codes there — the fastest way to look up CE documents.

Read more about it here.

Instead of dragging and dropping, you can configure glazing simply by entering thickness codes into the Configurator.

How it works:

• Basic codes → 4-16-4 creates double glazing (two 4mm panes, 16mm spacer); 4-16-4-16-4 creates triple glazing.
• Laminated glass → 44.2 = laminated glass (2 × 4mm panes + 0.76mm PVB). Add st for acoustic PVB (e.g. 44.2st = Stratophone).
• Combinations → Mix and match, e.g. 6-15-4-16-44.2st = triple glazing with acoustic laminated inner pane.

Tip: Use Thickness Codes when testing multiple glazing setups — it’s much faster and keeps configurations precise.

Read more about it here.

Use the Glass Thickness Calculator under More Tools in the Glass Configurator. This tool performs a structural analysis of façade glazing, roof glazing, and interior partitions according to EN 16612 and ASTM standards, and generates a detailed report.

How it works:

1. General Information – Enter project details and set calculation parameters (e.g. standards, strength code, deflection limits).
2. Glazing Description – Define glazing type, dimensions, installation angle, and intended use. Tick relevant safety options.
3. Loads – Add applied loads (e.g. wind, snow, barrier, line/point loads).
4. Product Info & Cavity Pressure – Select the products to test, specify treatments/edges, and adjust for pressure variations if needed.
5. Results & Report – Check compliance with stress and deflection criteria. Download a full report with all inputs and results.

Tip: Always ensure your input values are accurate and have results validated by a qualified engineer for final approval.

Read more about it here or watch the tutorial video.

The Glass Configurator gives you three options, depending on how quickly and precisely you want to work:

1. Drag and drop – Build your glazing visually by moving components into place. Best for beginners or occasional users.
2. Preset templates – Start from ready-to-use single, double or triple glazing layouts (with laminated versions available). Great for standard projects.
3. Thickness code – Enter a code like 4-16-4 or 44.2st to instantly create complex structures. Ideal for frequent or advanced users.

You can also use the Find a Product search box to quickly locate components, and customise your default glass, gas and treatment settings under My Preferences.

Read more about it here.

The My Library feature lets you save, organise, and share all your glazing configurations. You can download datasheets for multiple calculations at once and set up a project library to keep your team updated.

How it works:

1. Access My Library
   • Click the My Library tab in the upper right of the screen.
   • The library is divided into three sections:
     • My Projects → save and organise configurations within projects (folders).
     • My History → view the last 20 configurations you calculated.
     • My Configurations → see all saved configurations from your projects.
2. Create and save projects
   • After calculating a configuration, click Add to my library.
   • Choose to create a new project or add to an existing one.
   • You can Save and continue on the current page or Save and go to project.
   • You can also start a new project directly from the My Projects page.
3. Manage projects
   • Projects appear as tiles showing the creation date, number of configurations, and a delete (bin) icon.
   • Click Edit to add a photo, description, client, or location.
4. Export and share
   • Click Export Project → downloads all datasheets in a single PDF.
   • Click Share → copy the project link to send via email.
     • Recipients can add the project to their library.
     • You can see who has access and revoke it at any time.

Tip: Using My Library ensures your team always has access to the latest project versions, avoids sending multiple PDFs, and keeps all configurations organised in one place.

Read more about it here.

Instead of building multiple configurations manually, use the Find Products by Performance feature to search directly based on energy, light, safety, acoustic, or structural properties.

How it works:

1. Click By performance in the Find Products menu.
2. Choose glazing type (single, double, triple) or enter a structure code (e.g., 6-16-44.2).
3. Set Key Properties to target your search. Optionally add Advanced Properties.
4. Click Show Results → see all matching configurations.
5. Refine results with filters, or adjust property values directly in the table.
6. Select a solution → return to the main screen and click Calculate for datasheets, renderings, or EPD reports.

Tip: This feature saves time by letting you go straight to solutions that meet your criteria, avoiding trial-and-error.

Read more about it here or watch the tutorial video.

The Glass Configurator lets you calculate performance according to different international standards. Each follows its own methodology and reflects regional requirements, so selecting the right one ensures your results are accurate and compliant with your project’s location and certification needs.

How it works:

You can select the right standards from the dropdown menu when calculating performance.
EN (European Standards) – Uses EN 410 and EN 673 for light, solar and thermal properties, EN 12758 for acoustics, and EN 13501, EN 1063, EN 356, EN 12600 and EN 13541 for safety and security.
✅ Comprehensive European coverage of optical, thermal, acoustic and safety and security aspects.
ISO (International) – Based on ISO 9050 (light and solar properties) and ISO 10292 (thermal properties).
✅ Provides internationally comparable data but excludes acoustics and safety and security.
JIS (Japan) – Based on JIS R 3106 and JIS R 3107 for light, solar and thermal properties.
✅ Ensures compliance with Japanese methodologies and climate conditions.
NFRC (United States) – Uses NFRC 200, NFRC 300 and NFRC 100-2010 for light and energy properties, and ASTM E413/E1332 for acoustics.
✅ Required for building code compliance and energy labelling in North America.

Tip: Always choose the standard that matches your project’s region and requirements to ensure accurate, compliant results.

Read more about it here.