You are here

Privacy Policy

 

AGC Flat Glass North America, Inc., d/b/a AGC Glass Company North America (AGC) is committed to maintain the privacy and security of your information on the Web. We are committed to handling the information you provide responsibly and will take every prudent and practical step to safeguard your personal information, your account information and its use.

AGC promises to utilize all commercially reasonable steps to prevent the disclosure of your personal, identifiable information to third parties, except as you may permit. AGC may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) AGC's rights or property, other AGC Web and Internet users, or anyone else who could be harmed by such activities. AGC may disclose user information when we believe, in good faith, that legal process, court orders, or the law requires that disclosure. AGC will never sell user information for marketing purposes to outside third parties.

 


SECURITY

AGC provides its registered users with a secure online experience by utilizing a variety of security measures to maintain the safety of your personal and account information. All user registration information is contained behind a firewall and is only assessable by a limited number of employees who have special access rights to our sales and production systems. We also put in place privacy protection control systems designed to insure your personal data remains safe and private. Since your AGC online account is password protected so that only you can access it and view the member information relevant to your account, you should never divulge your password to anyone not authorized to access your account information at AGC. You are responsible for maintaining the secrecy of your password and account information. AGC assumes no liability or responsibility if a third party obtains your password from you, someone working for you, or someone under your control and accesses your account information.

 

Each and every AGC employee agrees to abide by AGC's Privacy Policies. Only authorized AGC employees are permitted to have access to your account and personal information and such access is limited by need. In addition, any company AGC contracts with to be our agent to conduct business is required to adhere to confidentiality agreements to insure that your information remains safe and secure.

 

Remember to sign out of your AGC account and close your browser window when you have finished your work. This is to insure that others cannot access your account and personal information if your computer is assessable to others or if you share a computer with someone else or are using a computer in a public place such as a library or airport.

CLICKSTREAM DATA

As you use the Internet, a trail of electronic information is left at each web-site you visit. This information, which is sometime referred to as Clickstream Data, can be collected and stored by a web-site's server. Clickstream Data can tell us the type of computer and browsing software you use, the address of the web-site from which you linked and in some instances, your e-mail address. We may use Clickstream Data to determine how much time someone spends on each page of our Web-site, how individuals navigate our site and how we may revise our web pages to better meet the needs of our customers and others. This information will only be used to enhance our Web-Site. Any collection or use of Clickstream Data will be anonymous and aggregate and will not contain personal information.

 

CHANGES

AGC reserves the right to modify this Privacy Policy at any time through inclusion of a notice on the Site signifying that this Policy has been updated. Any use of the Site or our on-line purchasing system after such date shall be deemed to constitute acceptance by you of such amendments, modifications or new conditions.

PERSONAL DATA

Information you supplied to us may be used in several ways:

  • To enable us to process, validate and verify purchases of our products.
  • To insure customers have access to our products and services.
  • To help us understand who is using our Web-site, and why.
  • To fulfill orders for products and services.
  • To improve overall user experience on our site though better functionality and design.
  • To gain user feedback to help enhance the services available.
  • To collect user statistics and trends.
  • To provide information to our marketing and sales departments or other relevant personnel to insure our customers receive the best quality and service for the products purchased from us.
  • To run internal reports for AGC employees and personnel to use in reviewing and analyzing customer trends, issues and concerns.

 

COOKIES

"Cookies" are pieces of information that may be placed on your computer by a web-site to enhance your communication and interaction with that web-site. Almost all web-sites use Cookies for these purposes. We may, at some point, use Cookies to customize your visitation and purchasing experience or to deliver content consistent with your stated interest. You may restrict the placement of Cookies on your computer by adjusting your web browser preferences, in which case you may still use our site. AGC will never use Cookies to retrieve information from your computer for purposes unrelated to the above stated purposes.

RESEARCH

We may, from time to time, contract with market research firms to conduct occasional online surveys or research. If you do not wish to participate, that option will be made available to you. If you choose to participate, you will be prompted to answer a series of online questions. Your responses are confidential and will be used for statistical analysis only. No information on an individual's or customer's preferences will be shared with any outside organization.